Dropbox / 2018-2019
Paper Desktop App
Bring Paper closer to daily work with a dedicated desktop app for faster creation, retrieval, and focused document workflows.
Product

Create and access docs quickly, keep your workspace organized, and focus on your work without distractions with a dedicated Paper desktop app. I inherited a nascent initiative and was responsible for growing and expanding its features and user base. In-house: Dropbox Paper. Role: Product Designer. Collaborator: Kevin Tunc.
Paper Desktop Activation Experiment
While the Paper Desktop app was in closed beta, we launched a three-way A/B test to understand the impact on new user activation in Paper Desktop's product funnel and identify a thoughtful solution for upselling users.





Desktop Design System
In an effort for Paper Desktop to be ready for an infrastructure migration, we revamped our design system to accommodate new users. We did this with an incremental gain on various aspects of the product.


Desktop Search
To support the Paper 2020 document migration into Dropbox, Paper Desktop needed to match changes made to users' accounts on the web. This included a new search experience for new and legacy docs across both Dropbox and Paper.




Desktop Multi-Window
Over time, we found that there seemed to be a need for referencing completed or work-in-progress docs with many power users. During Hackweek, I worked on designing a multi-doc experience that would enable a quicker workflow.



Desktop Beta Page
In response to users actively requesting the desktop app, I designed a series of beta milestones from closed to open. The deliverables included a beta marketing page and distribution mechanism, gradually allowing an expanded set of users into the app to improve quality and feature set before the full GA release.




- Stronger workspace narrative
- Better visibility into active work
- More connected planning model
- Expanded the desktop product and its user base
- Stronger activation and search foundation
- More flexible workflow model
MarketingWeb Design
Project 03
Paper Marketing Page
Dropbox / 2018-2021
I redesigned the Dropbox Paper marketing page to cut load time, sharpen the value story, and improve conversion.
A more grounded launch story made the product easier to understand from the outside in.

- Load time reduced to under 3 seconds
- Up to 3% conversion lift
- Stronger external product story
ProductMarketing
Project 04
Paper Templates
Dropbox / 2018-2021
We shifted toward acquisition and activation by creating template packs and a template library designed around real user problems.
Good defaults helped the product feel helpful earlier in the workflow.

- Paper sign-up rate increased by 6%
- Lower-friction project starts
- Clearer structured entry points

